Will customers mind an AI confirmation call?+
The call is about an order they placed minutes or hours ago — not a sales pitch. You approve the script, languages and calling hours, and anyone who asks for a person is passed to your team. Calling numbers and consents stay in your business’s name.
We already use a COD or RTO app. Do we still need this?+
Maybe not. If an app already confirms orders and your team handles the rest comfortably, keep it. We are useful when the work spans several tools — store, courier, calls and chats — and needs one flow with exception rules and a named owner. If an app is enough, the audit will say so.
We sell on marketplaces and Instagram too. Can those orders be included?+
Where a channel gives access to its order data, yes. We confirm which marketplaces and tools can connect, and what has to stay manual, before we quote. Store conversion work itself focuses on Shopify.
Which languages can the calling agent use?+
Languages are confirmed per project, after testing with your scripts and your customers. We do not promise a language until it has been tested for your use.